Zendesk acquires agentic customer service startup Forethought
Zendesk is acquiring Forethought, a company that builds software to automate customer service interactions, the companies announced on Wednesday.
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Zendesk is acquiring Forethought, a company that builds software to automate customer service interactions, the companies announced on Wednesday.
Ford rolled out an AI assistant this week that can monitor and analyze millions of data points to help its Ford Pro commercial customers boost their bottom line. The bet, and one that most other automakers are making, is that there’s money to be made in software.
When the production company Particle6 debuted its AI-generated “actor” Tilly Norwood last fall, the move was not warmly welcomed by Hollywood. “Good Lord, we’re screwed,” Golden Globe winner Emily Blunt said in an interview with the industry publication Variety. “Come on, agencies, don’t do that.
When Romy Gai, FIFA’s chief business officer, described the operational challenge of running a 48-team World Cup across Canada, Mexico and the United States, he was not talking about technology.
Just a few years ago, the battery industry was hot, hot, hot. There was a seemingly infinite number of companies popping up, with shiny new chemistries and massive fundraising rounds.
button in Google Maps: “Ask Maps.” Google started rolling out this new generative AI feature today, a conversational, in-app tool that combines data from Maps with a user experience similar to the company’s Gemini chatbot.
Google announced on Thursday that Google Maps is introducing a Gemini-powered conversational “Ask Maps” feature along with an updated “Immersive Navigation” experience that brings a 3D view, road details, natural voice guidance, and more to the app.
SponsoredIn partnership withL&T Technology Services The impact of artificial intelligence extends far beyond the digital world and into our everyday lives, across the cars we drive, the appliances in our homes, and medical devices that keep people alive.
Flash floods are among the deadliest weather events in the world, killing more than 5,000 people each year. They’re also among the most difficult to predict.
Plus: Iran names US tech giants as potential targets. This is today's edition of The Download, our weekday newsletter that provides a daily dose of what's going on in the world of technology. Hustlers are cashing in on China’s OpenClaw AI craze In January, Beijing-based software engineer Feng Qing
When news broke Tuesday morning that Meta bought Moltbook, the social network for AI agents, it may have left some people scratching their heads.
An advocacy group said its study of 10 artificial intelligence chatbots found that most of them gave at least some help to users planning violent attacks and that nearly all failed to discourage users from violence.
company behind the writing software Grammarly, is facing a class action lawsuit over an AI tool that presented editing suggestions as if they came from established authors and academics—none of whom consented to have their names appear within the product.Julia Angwin, an award-winning investigative
Lovable crossed $400 million in annual recurring revenue in February, the Stockholm company confirmed to TechCrunch.
Last week, Netflix announced the acquisition of InterPositive, an AI company co-founded by Ben Affleck that helps filmmakers edit footage in post-production. This deal could be worth up to $600 million, according to Bloomberg, potentially ranking it among the streaming giant’s largest acquisitions e
MLCommons MLPerf Inference benchmark suite now includes a video generation benchmark, with the new Text-to-Video task group selecting the Wan2.2-T2V-A14B-Diffusers model, using VBench for dataset and accuracy evaluation, and replacing the Server scenario with SingleStream for latency measurement.
MLCommons medical working group continues advancing real-world AI/ML model benchmarking in healthcare through MedPerf. By integrating Apache Airflow, MedPerf significantly simplifies the distribution, orchestration, and monitoring of data preparation pipelines in federated clinical research.
SGLang Adds Day-0 Support for NVIDIA Nemotron 3 Super for building High-Efficiency Multi-Agent SystemsNVIDIA Nemotron TeamMarch 11, 2026We are excited to announce that SGLang supports NVIDIA Nemotron 3 Super on Day 0. Nemotron 3 Super is a leading open model in the Nemotron 3 family, built for runni
Pokémon Go was the world’s first augmented-reality megahit. Released in 2016 by the Google spinout Niantic, the AR twist on the juggernaut Pokémon franchise fast became a global phenomenon.
YouTube is expanding its likeness detection technology, which identifies AI-generated deepfakes, to a pilot group of government officials, political candidates, and journalists, the company announced Tuesday.