Anthropic Teams With 2,800 Lawyers to Set AI Agent Negotiation Norms as Compliance-Overreach Boundary Awaits Definition
Anthropic is working with Freshfields, a law firm with more than 2,800 lawyers, to study negotiation ethics for Claude agents handling contract talks, salary negotiations, and customer-service disputes. In the internal Project Deal experiment, Claude agents for 69 employees completed 186 transactions without human approval, highlighting questions about when agents should check in with users, prompt-injection defenses, and paid-only access to advanced negotiation capabilities.